Frequently Asked Questions
Everything you need to know about Well People's clean beauty products and services.
What does 'Clean Beauty' mean at Well People?
At Well People, clean beauty means our products are formulated without parabens, phthalates, talc, and over 2,000 other potentially harmful ingredients. We prioritize plant-powered ingredients that are ethically sourced and EWG Verified.
Are Well People products vegan and cruelty-free?
Yes, we are 100% cruelty-free and PETA certified. The vast majority of our products are also vegan, meaning they do not contain any animal-derived ingredients like beeswax or carmine.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental United States. Once your order ships, you will receive a tracking number via email to monitor its progress.
What is your return policy?
We want you to love your glow. If you are not satisfied with your purchase, you can return it within 30 days of the purchase date for a full refund or exchange, provided the product is gently used.
Do you offer international shipping?
Currently, we ship to addresses within the United States and Canada. We are working on expanding our reach to more international destinations in the near future.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and Shop Pay. We also offer Afterpay for customers who wish to pay in installments.